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FAQ



How often do I need to use the Pain Genie Scenar before my pain goes away? electric_head_1.jpg

This depends on many factors. If an injury is new then the Pain Genie will get faster results and pain may disappear within seconds with no further treatment being necessary. Other injuries can be more serious and several sessions may be needed.

Many people suffer from chronic pain that may have been there for some time and it will need a number of sessions to get significant results. Often, after a session with the Pain Genie, one pain goes and is replaced by another elsewhere. This is not a bad thing and can be a sign that healing process has begun. Simply repeating the process on the new site of pain continues the process.

The Pain Genie does not put anything into your body, or take anything out, so you can use it every day if you choose.

It’s OK watching medical professionals, but I am not good with machines. I’m concerned that I will not be able to use the Pain Genie properly.

One of the main advantages of the Pain Genie package is the simplicity of its operation. But just in case you want to take things slowly we have included easy step-by-step sequences on the DVD and in the user manual.

Once you understand the basic functions and become comfortable with the settings you will be surprised how easy it is to use. If, after following the instructions you are still not happy, then call our helpline and one of our staff will talk you through the settings and how to use the Pain Genie.

Next, if you still feel you are not getting it right you can attend one of our demonstration days in October and November around the UK, where we will be available to give you personal tuition.

Finally, if the Pain Genie is noto working for you, then we will refund your money.


I’ve tried all the other remedies and nothing has worked. Why should the Pain Genie Scenar be any different?

The Pain Genie is different to all the other so called remedies because of the amount of research and funding that went into its development. The technology behind the Pain Genie was paid for by the Soviet government of the cold war era.  They needed a solution to the problem of keeping their cosmonauts in peak physical condition whilst in space, which included dealing with any injuries that may occur. Money didn’t matter. They assembled a top team of scientists and doctors to tackle the problem and develop the technology – regardless of cost. The result, called Scenar technology, is better than they could have imagined.

The Pain Genie, incorporating this technology, doesn’t relieve pain itself, it harnesses the power of your own body to do so, by awakening its natural healing powers. This is done by creating a temporary pathway between the brain and the point of pain and a initiating a process called ‘bio-feedback’. This stimulates the Central Nervous System into communicating with the area of pain, along that pathway, supplying the exact amount of powerful natural healing chemicals and compounds that are needed at that precise time in that precise location.  Uniquely, it doesn’t end there. The process also ‘kick-starts’ the recovery process and continues to work long after the pain Genie has been switched off. Better sleep, more energy and general well-being are common side effects.

The Pain Genie is the only genuine Scenar product with CE certification and British Medical Authority approval available in the UK.

It doesn’t put anything into your body, it doesn’t take anything out, and there are no attachments, inserting different programme cards or interpreting readouts – just pure pain relief.


I just want to stop the pain. Do I really need the specialist techniques videos, DVD and support that you include in the package?

We appreciate that some people live their life in horrible pain and just want the quickest solution, so inside the cover of the DVD we have included a quick-start guide. Within minutes of receiving the Pain Genie you will be able to ease that pain by using two of the three techniques that will be used in 90% of pain situations.

The DVD is also important. Aside from something that you can refer back to, it will give you step by step instructions in the third technique which is an all-over body treatment. It will also show you the first two techniques in action, and just like watching premiership footballers or master chefs you will learn things that will help you get even better results.

But the rest of the support we give is real and will make a big difference. If the answer to your problem or difficulty is not on the website or in the training material, then we are available at the end of a telephone or by email. We understand pain and will respond as fast as we can.

We want you to have great success with your Pain Genie, so the support mechanism we have put together is second to none. We have a full programme of demonstration days in some of Britain’s towns and cities over the next three months, where you can get personal tuition and tips on how to get the best from your Pain Genie.

At some of these events we will shoot sequences of specialist techniques for problems such as migraine and lower back pain for the benefit of all our members.. Over the course of 12 months we will release a minimum of 10 online videos to our members, which you can download from your computer or can see online.


I’ve already spent £100 on something that hasn’t worked. Why should I risk more money?

As we have already said above: If you’ve followed all the instructions and can’t get the Pain Genie to work for you and we can’t help you to get it to work for you then we’ll give you your money back any time in the first three months of purchase.

Secondly, if you have bought any other pain relief device from anywhere in the UK before 15th August 2008 that hasn’t worked for you send us the receipt, or the useless device, and we will give you a £50 discount on the cost of a new Pain Genie, (maximum discount of £50 per person), which should ease the financial pain also.


Can I hurt myself with it or can I damage it?

It is possible, by turning the power on full and touching the end of your fingers on the Scenar electrode, to get enough power to make you jump! But the product has had to go through a huge number of hoops to get CE certification to ensure your safety.

The Pain Genie incorporates very complex software, but has proved to be very robust and there have been few returns to date. Pressing the wrong buttons will not damage it or stop its effectiveness. If in doubt, we have included a very simple reset procedure. There are several other safety features, such as audible ‘bleeps’ when it is switched on or off and an automatic switch off after thirty seconds if it hasn't been used.


When should I not use my Scenar ?

There are a few situations (Contra-indications) where you should not use your Pain Genie Scenar:
 
If you, or the person you are treating has a pacemaker or electrically controlled implant
Serious heart conditions: Arial fibrillation (rapid heart beat), arrhythmia
Tumours
Pregnancy
Illegal drug dependants
Under the influence of alcohol
... see user manual if in any doubt



What is the simple explanation of how a genuine Scenar device works?

The Scenar is a non-invasive, safe method of regulating homeostasis (body function), stimulating the Central Nervous System. The device re-educates and encourages the body to powerfully use its own internal pharmacy of bioactive substances, especially neuro-peptides.


Does Scenar therapy need any special knowledge or training?

For immediate use, very little. The instruction manual will give enough basic information to begin using your Pain Genie Scenar quickly and effectively. Our DVD will provide a good understanding of how scenar therapy can be applied.


How Can I learn more about Scenar technology ?
 
By attending one of our training courses and subscribing to our members area, which provides new techniques and information each month. Also, user groups and forums are available.


Can I take my Pain Genie abroad?

We have always taken our devices abroad without incident. At airport security our devices have been through scanning machines over many years without adverse effects.


What type of battery is required for my Scenar?
 
The Pain Genie requires one 9 Volt battery. Rechargeable batteries are not recommended.


How long will the batteries last?
 
Typically the batteries will last between two and twelve months depending on usage. Our experience is that when a device is powered by a Duracell battery and used for one hour daily, you can expect to be still using the device in three months time.


What benefits can be achieved by using the Scenar with additional probes (attachments)?
 
Detachable electrodes considerably enhance the capabilities of the Scenar device, improving its therapeutic effect, and make the user's work easier in areas of difficult access. E.g. the hair probe can be used to treat over the scalp or hairy areas of the body. Advanced techniques use this probe to produce effects such as ‘needling’.


What conditions can the Scenar treat?

In the UK and Europe the device is licensed for pain relief only; in the USA it is licensed for pain relief and muscle re-education. The Scenar device by its very nature of stimulating the Central Nervous System (proven by numerous studies in Russia) affects all body systems and thus helps to re-educate and promote health at a local as well as general level.


As well as pain relief you may experience side effects that  including better sleep, general well-being and higher energy levels. Many people have also reported that aches and pains elsewhere on the body have also reduced in intensity or have disappeared.

The original aim in developing the technology was to produce a device that could treat a wide range of conditions. This is as true today as it was then and doctors and medical professionals throughout Europe and the USA have used the technology, either in isolation or in conjunction with other techniques to treat many conditions and diseases with very high success rates.


Can the Scenar bring on a ‘healing crisis’?

Occasionally a mild healing crisis may occur with normal use, but unlikely if the correct procedures are followed.


What is a ‘healing crisis’?
 
A healing crisis is a situation where the body tries to eliminate toxins faster than it can dispose of them. This may result in low energy and a sense of being unwell. This is a temporary reaction that typically can last from a few hours up to 3 days. Such reactions can start immediately after a treatment or take place days or weeks into treatment has started.  It is a necessary reaction as the body regenerates and cleanses itself of unwanted stressors – toxins, emotions and trauma’s. It is also known as the Herxheimer Reaction or Detox reaction.


What is Herring’s Law?
 
The body will heal from the head down, from the inside out and in the reverse order of disease. This will happen in stages, over time, and there would be times of strengthening when a person feels really good and times where symptoms would reoccur as the body released toxins with its increased energy.